We say to allow 5-10 days for any order for custom pinback buttons that can be placed through our site (up to 10,000 buttons).

Example, if you order buttons on the 1st of the month, your order will go in the mail sometime betwen the 5th and the 10th. At times buttons leave our shop faster, but if you allow for 10 days plus shipping time you will definitely have your buttons on time.

Shipping times vary depending on your geographic location. Click here for a pop up with maps and transit times

Yes, we want to get you your custom pinback buttons when you need them. Expedited button orders usually require express shipping service which does cost more. To have your buttons delivered by a specific date, faster than 10 days, call us to confirm the possibility and get a quote on Express shipping if necessary. If it can be done, it will be.

Not a problem, just choose "customer pick up" for your shipping method during checkout for your button order . You will need to call ahead and have us authorize your One Inch Round customer account for local Portland pick-up to show up as a shipping option.

Yes!  There is a 100 button per design minimum for orders of custom buttons containing more than 1 design. Buttons need to be ordered in increments of 100. Price breaks are calculated by the total of each size. (example: a 500 1" pinback button order may contain up to 5 different button designs at the 500 piece price rate from our custom buttons pricing schedule).

If you order more than 1 button design through EZ Design buttons service you will need to pay a set up fee for each design since we have to create it.

You have to place the order for your buttons before you can put files for them on our servers.  When you place your order you will be given a link in your Order Confirmation Summary to a folder where you can upload your button artwork. A link to the Order Confirmation Summary page is in your confirmation email if you leave that page before you put your button artowrk up.   Be sure you read our Artwork Guidlines page for custom buttons and your files were prepared properly.

Artwork for custom buttons may also be e-mailed to art@oneinchround.com.  Just reference your Order number in the subject line or body of the e-mail.

If your button artwork files are too large to email you could always FTP them to your own server and send us a link to art@oneinchround.com we'll download your button art, or call us and we'll give you a generic One Inch Round FTP address to put your button artwork files up to. You will need Fetch or an FTP application of some sort.

Any artwork for making custom pinback buttons needs to be submitted at Print resolution in .tif, .psd, .eps, .pdf, .ai, .jpg (hiqh quality only!), .bmp format. Pretty much any button artwork file that can be opened with Adobe Creative Suite (CS version 3) on a Macintosh.

The Artwork Guidelines for custom buttons page has everything you need to know, please read it. If you're a seasoned designer none of this will be foreign to you. If you're new or a beginner or amateur we feel we have done a pretty extensive job of giving you the tools you'll need to make great pinback buttons with our templates and step by step PDF instructions.

For technical support beyond the scope of the .PDF instructions included with the templates you should call our offices during business hours and an available One Inch Round designer will assist you as best they can. We're here to help you.

Are you using Corell Draw or Quark? You're probably used to dealing with this, just export your file in a way that's compatible with Illustrator(an editable .EPS or .PDF) or Photoshop (.tiff or other pixel image format).  Just make sure any art is embeded, text is outlined, and your pixel images are high resolution to get the best promotional buttons.  Follow the basic bullet points on the Artwork Guidelines page for custom buttons .

If you are using Paint, we don't recommend it. Paint only lets you design your button artwork in the RGB color mode, which won't accurately represent how your colors on the finished buttons will print and there is no way to control the resolution (your files will not look sharp enough).  If you must use Paint, there is a work around. When you set up your file, make the canvas or art area 10 inches.   Allow 7.5 inches of that to be the image area for the face of the buttons, and the other 2.5" to be the bleed for the buttons. When we get your button artwork we can resample your images to make it the appropriate resolution and size. Take a moment to read the Artwork Guidelines page for custom buttons if you do not understand what bleed is.

Yes! You should check out our EZ Design service for promotional buttons. It will walk you through the process of getting us an idea of how you want your custom buttons or promotional buttons to look. Once a button order has been created and paid for on our site we create all the digital artwork files for you and send you a proof of your button artwork for a modest fee of $5-$20.

If you need design assistance beyond the scope of EZ Design, call us for a quote, we have competitive hourly rates for designing your custom promotional buttons.