FAQs

I'm having trouble uploading my art file, what can I do?

Artwork for custom buttons may also be emailed to art@oneinchround.com. Just reference your order number in the subject line or body of the email. If your button artwork files are too large to email, you can FTP them to your own server or Dropbox and send a link to art@oneinchround.com. 

28 November 2013 by Kurt Halsey

I need help with that artwork templates!

For technical support beyond the scope of the .PDF instructions included with the templates, you're welcome to contact us directly. We're happy to help!

28 November 2013 by Kurt Halsey

Can you design my buttons for me?

Yes! If you need design assistance, call or email us for a quote. We have competitive hourly rates for designing your custom promotional buttons and magnets. Need something simple? Check our our EZ Design Service which have the price of design included in the price. Get custom "I Heart" buttons made...

27 November 2013 by Kurt Halsey

Do you offer RUSH SERVICE?

Yes, we want to get you your buttons when you need them. Contact us for a quote!  Why do you charge more for Rush orders? Extra labor costs (overtime, re arranging our schedule to accommodate, etc.), Risk. We guarantee rush orders, if your order is late, and it's our fault,...

26 November 2013 by Scott Hay

How long will my custom buttons take?

Our standard turnaround time is 5-10 business days (not including shipping) for any order of custom buttons or magnets that can be placed through our site (up to 10,000 buttons). Here's a breakdown of how long your order will take to produce.  Custom Loose Buttons: 5-7 Business Days + ShippingCustom Loose...

25 November 2013 by Gavin Ballard