Terms and Conditions

:: All One Inch Round transactions and use of this website are conducted according to the following terms :: 

Terms and Conditions

Return Policy: All sales are final, no cash refunds due to the custom nature of our product.

Late Rush Orders:

Customers that pay for Rush Service and receive their orders late due to the fault of One Inch Round will be issued a full refund unless the delays in delivery are caused by weather, acts of god, or mis handling of the shipment by the chosen carrier (UPS, FedEx, USPS, etc.).

Payment and Turnaround Time:
All orders begin production after receipt of payment unless prior credit arrangements have been made otherwise. Postponed payment means postponed turnarounds.

Order Content Submitted to One Inch Round:
REQUESTS TO MAKE CHANGES TO AN ORDER CAN ONLY BE GUARANTEED WITH A POSTING TO THE COMMENTS SPECIAL INSTRUCTIONS SECTION OF THE ORDER SUMMARY. Any and all information submitted to One Inch Round by the customer is certified to be true and accurate including but not limited to shipping & billing information, email information, order content, and contact information. We can not be responsible for any errors in spelling, language, color schemes, digital artwork, or any other order variables due to inaccurate information provided by the customer. Any request for changes or innaccuracies discovered by the customer after an order has been submitted must be made by phone and confirmed in writing with a posting added to the "Comments/Special Instructions" section of the order summary by a One Inch Round representative. 

All Artwork Submissions / Copyright and Trademarks:
By submitting artwork to One Inch Round the customer certifies that they are the creator, rightful owner, or is authorized under license or similar written permission for use of any trademarked or copyrighted logos or other properties contained within their art. The customer assumes full responsibility for any legal actions taken against or damages caused to One Inch Round including, but not limited to, reasonable attorneys fees and all court costs. 

EZ Design © Artwork Proofs:
Any customer who requests or receives a .PDF or .JPG proof file by E-mail or online posting must send an approval of their artwork within 48 hours online or via E-mail to art@oneinchround.com . Requests for any changes necessary to any artwork proof must be made in writing. Non correspondence by the customer after 48 hours will be deemed an approval and may be sent into production at our discretion. While we check all artwork proofs to the best of our ability, we can not be responsible for spelling, language, color combination, or other errors after a proof has been approved by the customer. Since everybody's computer monitor settings can vary, One Inch Round can not guarantee any exact color matches to the colors that preview on any monitor. 

Guaranteed Delivery Dates & Shipping Policy:
Guaranteed Delivery Dates must be arranged in advance by phone and confirmed in writing with a posting added to the "Comments/Special Instructions" section of the order summary by a One Inch Round representative. One Inch Round guarantees that your order will ship on time to meet your specified delivery date. If your order arrives late due to the sole fault of One Inch Round you can return your order for a full refund or you can keep your buttons and we will refund the shipping charges you paid plus 15% of the order total. If your order is late due to the fault of the carrier, (UPS, FedEx, DHL, USPS, etc.) we will refund your shipping charges.

Claims on damaged or improperly manufactured products:

All claims must be made within 10 days of the postmarked order ship date and are subject to approval by One Inch Round. Claims send an email to info@oneinchround.com referencing your order confirmation number.  All products in question must be shipped back to One Inch Round at the customer's expense for approval to:

One Inch Round Inc.  ATTN: CLAIMS - 7307 Se Foster Rd, Portland OR 97206. 

Your return must be shipped via UPS so that we have a tracking number. 

Claims made citing poor print quality resulting from use of customer supplied artwork that does not meet the requirements described on our Artwork Guidelines page of this site will not be honored. Poor quality artwork makes poor quality buttons and magnets. One Inch Round reserves the right to cancel or stop the production of any order that is associated with artwork assets that do not meet the  quality standards of our Art Guidelines. To take this step is ultimately in the customer's best interest.

Approved Claims: 

Upon receipt of your return package, One Inch Round will inspect your claim within 2 business days and e-mail you with our findings.  If it is determined your order was made improperly due to the sole fault of One Inch Round, the products in question will be replaced and shipped to the customer free of charge and a credit or refund will be issued for the cost of the return ground postage paid by the customer.